Who are Sangsters group management
Sangsters Group management department provides professional Airbnb and short-term rental management across Jamaica, the UK, the UAE, and the United States. We manage everything from guest communication and pricing optimisation to cleaning coordination, maintenance, and 24/7 support.
Using local market expertise, Ai data-driven management systems, we help property owners increase visibility, improve occupancy, and maximise rental income while delivering a completely hands-free experience.
We’re proud that properties under our management consistently achieve excellent guest ratings, helping drive stronger booking performance and higher revenue potential.Let with us
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Premium Airbnb Management, Completely Hassle-Free
professional management approach blends local knowledge with innovative technology to improve occupancy, revenue, and guest experience.
Trusted Experts in Short-Term Rental Management
Over 100+ 5-Star Reviews.
It’s not easy to put into words what sets Sangsters Group apart but don’t just take our word for it. Hear what our guests have to say.
We operate under trusted symbols for hospitality featured to guests across the site
Transparency and efficiency at you’re finger tips!
Why host with sangsterts grouop?
We handle everything for you, so you can enjoy complete peace of mind.
whats the onboarding process?
Meet our team of local property experts across the UK and jamaica
Pricing
Our management plans are designed to give property owners and hosts the flexibility to choose the level of service that best aligns with their goals, property type, and investment strategy. While we always aim to provide affordable and scalable solutions, we encourage owners to think long-term and invest in maximising their property’s full earning potential as higher-performing strategies often deliver the strongest returns.
Management
Management
Management
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Whether you're a seasoned host or just starting out, Sangters Group helps you make the most of every guest stay.
Frequently Asked Questionsro
Explore helpful guidance and explanations covering our short-term rental and management services.
How are properties managed under the Sangsters Group management model?
Sangsters Group offers end-to-end management solutions for short-term rental properties. Once a service package is selected, our team oversees every operational aspect, including property marketing, visual content creation, guest relations, housekeeping coordination, routine upkeep, and dynamic rate management. Property owners receive regular performance reports and payouts, while all daily management responsibilities are handled on their behalf.
What's included in each management plan?
The Essential package (£199 per month) provides core setup and operational services, including property onboarding, guest correspondence, housekeeping coordination, and standard performance summaries.
The Standard package (£299 per month) expands on this by incorporating intelligent rate management, improved guest verification procedures, and organized maintenance oversight.
The Premium package (£399 per month) delivers a comprehensive, white-glove experience, offering all Standard features alongside professional photography, a dedicated account manager, and end-to-end concierge services.
All plans include secure key management and guest check-in support.
What is the payment structure and distribution timeline for property owners?
Owner earnings are settled on a monthly basis and issued via direct bank transfer, usually within five business days following the close of each month. A comprehensive financial statement is provided, outlining booking income, service charges, and operational costs. Our clear and accountable reporting process ensures full visibility into your property’s financial results at all times.
What is the process for hosts to receive the 15% commission?
Hosts are compensated with a 15% share of the gross value for each reservation they successfully generate. Earnings are confirmed once the guest arrival has taken place and are consolidated into monthly payouts. Hosts can monitor their performance and commission totals at any time through their dedicated dashboard, with income increasing in line with booking volume.
What procedures are in place if a guest damages a property?
All reservations are protected by a mandatory security deposit, and properties are assessed both prior to guest arrival and following departure. In the event of damage, our team records the issue promptly, submits the necessary claims through the relevant booking platform, and manages all related correspondence. Clients enrolled in o
What is the process for your cleaning and property turnover service?
Our service works with trusted, professional cleaning teams that adhere to rigorous quality standards. Cleanings are arranged automatically after each guest checkout, usually within 4–6 hours, and include thorough sanitization, linen replacement, replenishment of essentials, and basic property inspections. Premium plan clients benefit from priority scheduling and enhanced restocking options.
What is the minimum duration required for a property management contract?
Our contracts are designed to be flexible, operating on a month-to-month basis with no long-term obligations. You may modify or terminate your plan by providing 30 days’ notice. This approach allows property owners to experience our services risk-free and adjust their management package as their requirements change.
Which platforms are utilized to promote properties under your management?
Your property is promoted across leading travel and short-term rental platforms such as Airbnb, Booking.com, Vrbo, and Expedia, in addition to our own dedicated booking website. By leveraging multiple channels, we increase visibility and occupancy potential, while synchronized calendars ensure that double bookings are avoided.
What support services are offered to individuals new to hosting?
First-time hosts are guided through a complete onboarding process that covers platform usage, communication strategies, and hosting best practices. Resources include instructional videos, webinars, and detailed guides. In addition, hosts have access to a dedicated support team via email and phone for any questions or assistance needed.
How do cancellations and refunds work under your services?
Our cancellation policies align with industry standards and include flexible, moderate, and strict options. Refunds are calculated based on the timing of the guest’s cancellation. Property owners and hosts are safeguarded against last-minute cancellations through an established fee system. Complete policy details are outlined in your service agreement.
Are there any setup costs or hidden fees?
Host registration is completely free. For property owners, a one-time fee of £150 applies to cover initial listing setup and professional photography, though this fee is waived for Premium plan members. Monthly management fees are transparent, with no hidden charges. Any extra expenses, such as maintenance or deep cleaning, are only incurred with your prior approval.
What steps are taken to vet guests before confirming a booking?
Every guest is required to complete identity verification via the booking platform. We carefully evaluate profiles, past reviews, and ratings before confirming any reservation. Hosts on Standard and Premium plans receive additional screening, which includes reviewing communication patterns and booking history. Any guest exhibiting potential risks is declined to ensure the safety and protection of your property.
Ask us anything
Interested in living in a Sangsters Group property and have some questions? We recommend visiting our FAQs section for quick answers. If you’d like to speak with a member of our team directly, please email us at [email protected]